Friday, August 3rd, 2007...2:17 pm

A penny for your thoughts…

Jump to Comments

While we love what we do — customer feedback is critical to our continued success. We’re out to help you keep up your status as the thoughtful gift giver you are (and are known for being) — and WOW! your friends, family and co-workers we the ultimate baby/baptism gift that will be loved and cherished for years to come.

To do so — your input on how we’re doing just helps us focus on improving our weaknesses — and build upon our strengths.

Our hope is that by letting you post your thoughts here — that others will find comfort in knowing what your experience(s) have been — and help not only us — but, other customers stumbling across our for the first time — looking for the insights that you can offer.  We can make promises all day long — but, ultimately — it’s about what we deliver.  And only you can provide that perspective.

So — we welcome your thoughts, feedback, pictures, questions — or anything else that you’d like to let us know about…

Thanks for stopping by — feel free to chime in or just skim through…

2 Comments

Filed under Customer Service

2 Comments

  • Tracey
    September 19th, 2007 at 9:11 pm

    Just a quick note to thank you for the wonderful blankie that my parents received on Saturday in Florida. They said it was absolutely beautiful and we can not wait to use it for our son’s baptism on July 1st. Thanks again for an outstanding service and we will recommend you to all our friends.

  • Gina Swanson
    October 29th, 2007 at 3:54 pm

    Just an idea…would it be possible to offer blanket swatches at a cost to the consumer? I think that would have been very helpful with my situation. Thanks again for getting everything straightened out!

    —–

    Gina — really good question (one that surprising we’ve not gotten a request for before)…
    Have not had something formally put together before (swatch book-esque) – but, think you might have a great suggestion on your hands.
    Going to look into making some small swatch books up — and will put up a notice on the website as soon as we can pull something together!

    Thanks again for your patience and understanding — and the great feedback/sugggestion! :) — Todd

Leave a Reply

You must be logged in to post a comment.